Nov 26, 2020
If we chose to, we learn more from our failures than we do from our successes. Within every failure there is the seed of a lesson well learned, of a solid character trait emerging. It is our failures that contribute most intensely to our development. Let’s unpack this.
Nov 19, 2020
Q. How do I ensure that I get the last look in a competitive bid situation?
Q. Occasionally, customers may say they have seen or received a lower price for the same product in order to receive better pricing from us. How would you handle that type of call?
In this session, we're going to answer these two...
Nov 12, 2020
One of the watershed moments in the life and growth of a business occurs when the executives design and implement a system of measurements. This signals the development of the business from an entrepreneurial effort to a serious organization that can exist outside of the hands-on involvement of the entrepreneur....
Nov 5, 2020
“Why should someone spend time with you?” That was the question I asked the six sales people who were the subjects of an intense week-long training session.
The response? Blank stares. Some uncomfortable fidgeting. Nothing anywhere close to a coherent, persuasive response.
That experience made me...
Oct 29, 2020
What sets the exceptional professional apart from the average? Regardless of what the profession, from sales to psychiatry, the exceptional professionals share certain characteristics. Here’s one: The propensity to take risks. Join with me as we unpack this character trait.