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Practical Wisdom from Kahle Way Sales Systems


We apply 30 years of practical experience to help sales people sell better, and sales leaders lead better. 

Mar 15, 2018

Call reluctance is what we call that feeling that every sales person experiences at one time or other  -- you're hesitant to pick up the phone or visit a new person because you feel like you may be rejected, or you are interrupting the customer's day.   The issue then becomes that your feelings limit your actions and reduce your effectiveness. 

In order to be effective, you need to overcome those feelings. Learning to deal with call reluctance is one of the skills of the best salespeople.